AI
More than a year ago, in the very early days of the electoral race for U.S. president, an artificial-intelligence startup called Emotient — since acquired by Apple — decided to have some fun and apply its facial-expression-analyzing, emotion-reading algorithms to the Republicans vying for the GOP nomination. The results? Ted Cruz
algorithms
Automation, artificial intelligence and digital business get a lot of attention today as cutting-edge ways to improve customer service. But are they really as promising as they’re made out to be? Not according to the 11th annual Accenture Global Consumer Pulse Survey, released earlier this year after polling of
algorithms
Analytics, automation and machine learning are making it possible for enterprises to target specific customer audiences with new content, products and services personalized for their unique needs and interests. But before you take aim at any market niche, it’s critical to be sure the data you’re using for