Einstein 'makes every customer interaction smart'
Already a dominant force in customer relationship management, Salesforce is now laying claims to be the “world’s smartest CRM”
ObEN brings your voice to the Internet of Things
The Pasadena-based startup ObEN is hoping to out-Babel the Babel fish… except for speaking in any language rather than understanding
'Delighting' customers... or creeping them out?
More than a year ago, in the very early days of the electoral race for U.S. president, an artificial-intelligence
Billion-dollar Chinese startup aims to create 'ecosystem of digital life'
From digital health records to real-time fitness trackers to telehealth and cognitive computing systems like IBM’s Watson, healthcare has
Automated recruitment aims to help human job-seekers be heard
Despite the growing use of automation in the workplace, some jobs are still best done by real, live humans. After
The next as-a-service offering? Artificial intelligence, or AIaaS
If you regularly follow developments in information technology, particularly in the cloud, you’ll be familiar with terms like PaaS
