Smart meter software targets field operations

ViryaNet Limited, which provides software for mobile field service workforces, has released a pre-packaged meter services mobile workforce management solution, ViryaNet G4 Smart Meter. The solution developed on top of ViryaNet G4, the company’s flagship product.

As worldwide demand for smart-grid technologies increases coupled with regulatory mandates for the adoption of smart meters, utilities are struggling to maintain operational efficiencies and high levels of customer satisfaction. On top of these demands, consumers are now beginning to pressure utilities to provide better customer service, especially since deregulation has enabled customers to have choices about where to buy their energy.

These pressures are forcing utilities to handle a skyrocketing number of requests for installations, service activation, deactivation and other services. The ViryaNet G4 Smart Meter is designed to help by providing better ways to meet customer appointment commitments, efficiently schedule and route field service technicians, enforce best practicees for performing meter service tasks, manage meter logistics in the field and ensure accurate meter data capture.

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