Award recognises npower fuel poverty programme

A West Midlands-based energy company has achieved a Big Tick Award from Business in the Community (BitC) in the Marketplace Impact category, for its ‘”Spreading Warmth” programme to help to alleviate fuel poverty in the region and across the UK.

npower, which has an office in Solihull, has helped more than 150,000 customers through the programme, which provides financial support and energy saving advice to consumers. The initiative received the P&G Responsible Marketing and Innovation award for the second year running, and involves training employees to recognise those most at risk, including identifying customers who pay more than 10 per cent of their income on energy bills.

During 2008, npower invested over £15million in the programme.

In addition to the Big Tick award, npower has achieved Platinum status in the BitC’s Corporate Responsibility Index, the UK’s leading voluntary benchmark of corporate responsibility.

The Big Tick is awarded to businesses that are able to demonstrate significant impact and high quality management of their responsible business practices.